π¦ Shipping & Returns Policy
Introduction:
We want you to have a smooth shopping experience β from quick shipping to easy returns. Please read our shipping & returns policy below.
β Order Processing & Shipping
- Orders are processed within 1-3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- Shipping charges are calculated at checkout based on your location.
- Estimated delivery time is 3-7 business days within the country.
- Delivery times may vary for remote areas or due to courier delays.
- You will receive a tracking number by email or SMS once your order is shipped.
β Shipping Issues
- We are not responsible for delays due to weather, customs, or courier problems.
- Please ensure your shipping address is accurate to avoid delays or lost packages.
β Damaged Packages
- If your order arrives damaged, please contact us immediately with photos of the item and packaging.
- We will do our best to resolve the issue quickly.
β Returns
- You can request a return within 7 days of receiving your order.
- Items must be unused, in original condition, and in the original packaging.
- Some items like personal care products, perishable goods, or customized orders may not be eligible for return.
β Refunds
- After receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed back to your original payment method within 7-14 business days.
β Exchanges
- We only replace items if they are defective, damaged, or the wrong item was sent.
- If you need to exchange an item, please email us.
Thank you for shopping with us!