💰 Refund Policy
Introduction:
We care about your satisfaction and aim to handle refunds fairly and transparently. Please read our refund policy below.
✅ Eligibility for Refunds
- Refunds are only offered for items returned within 7 days of delivery.
- To qualify for a refund, items must be unused, in their original condition, and in the original packaging.
- Some products (like perishable goods, personal care items, or customized orders) may not be eligible for refunds.
✅ How Refunds Are Processed
- Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7-14 business days.
✅ Shipping Costs
- Shipping charges are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).
✅ Late or Missing Refunds
- If you haven’t received your refund yet, first check your bank account or payment method again.
- Then contact your bank or credit card company — it may take some time before your refund appears.
- If you still have not received your refund, please contact us.
✅ Damaged or Defective Items
- If you received a damaged or defective product, please contact us immediately with photos.
- We will arrange a replacement or refund based on the situation.
We appreciate your trust and thank you for shopping with us!