Exchange Policy

🔁 Exchange Policy

Introduction:
We want you to love what you ordered! Please read our exchange policy to know how to request an exchange if needed.

✅ Eligibility for Exchanges

• Exchanges are accepted within 7 days of receiving your order.
• To be eligible for an exchange, your item must be unused, in its original condition, and in the original packaging.
• Some products (like perishable goods, personal care items, or customized items) cannot be exchanged.

✅ Reasons for Exchange

• Exchanges are only offered for defective, damaged, or wrong items received.
• If you ordered the wrong size or color by mistake, please contact us — we’ll do our best to help!

✅ How to Request an Exchange

• Contact us at [your email address] with your order number, reason for exchange, and clear photos (if the item is defective or damaged).
• Once approved, we will share instructions for sending the item back.

✅ Exchange Shipping

• Customers are responsible for paying shipping costs for returning the item for exchange (unless the item was defective or wrong).
• We will cover the shipping cost of sending the new exchanged item back to you.

✅ Processing Time

• Once we receive and inspect your returned item, your replacement will be shipped within 5-7 business days.

Thank you for shopping with us and trusting us with your orders!